Transforming Travel for a Global Charity
The Client: A Global Charity Organisation
Meet our client, a forward-thinking charity whose mission is to transform the lives of young women worldwide. With mobile technologies at their core, they’re breaking barriers and building brighter futures. Here’s a glimpse into their impact:
20+ million people are aware of their brand.
Their technology reaches over 12 million users across the globe.
They receive 30,000 calls a month.
The Challenge: Streamlining Global Travel
Despite their incredible work, managing travel plans was often a major hurdle due to:
Lack of control and visibility of the budget for travel, especially when split by funder.
Complex internal approval processes drained resources and caused delays.
Lack of visibility on the status of their email requests and overall turnaround times.
Travel request forms ran through Salesforce, and any updates to this came at a cost.
Each region emails internally, leaving no auditable request trail available at a global level to monitor travel arrangements.
Objectives: Fast, Flexible, Future-Ready
A fast-paced solution was needed to match their ethos. Having used a variety of travel forms, emails, and calls, they went to market to source a trusted business travel management service for the future and to establish a long-term partnership.
The Solution: A Game-Changing Travel Platform
We approached their travel challenges from a fresh perspective, designing a purpose-built Travel Request Platform that transformed their business travel management. Here’s how:
We empowered the client with a bespoke, purpose-built Travel Request Platform to assist with booking business travel.
They gained access to dedicated travel consultants, who work seamlessly through our cutting-edge travel technology.
This resulted in a streamlined, auditable, and user-friendly solution from start to finish.
Given the complexity of their operations, our team of professional travel consultants were still on hand to source, quote, and book all travel and transport (from flights and hotels to airport transfers and car hire).
Client Feedback
“The team are on point. I don’t know what I would do without them.”
The Results: A Smarter, Simpler Global Travel Management Experience
Here’s what success looks like:
A smooth pre-trip request and budget approval process, connecting all in-country Managers.
A full end-to-end auditable trail, giving visibility of the status of all travel requests, who is managing them, approval updates, and messaging functionalities.
Tailored access rights for every user.
Global integration of offices for seamless collaboration.
A live departure board offering real-time insights and itineraries for business trips by traveller and department.
Bespoke data capture, streamlining the current reconciliation process for finance and giving control and visibility of the business’ budgets – everything in one place.
Significant savings in time and overhead costs.
Let’s Talk Business Travel
We’re experts in global travel management, ready to reduce your travel costs while improving efficiency. We’d love to hear from you! Contact us on 01892 251 298 or contact us to discuss today.
